![]() It is now installed as a standard application. Version 4 deletes the dual-boot "fast start" capability and associated disk partition. Removing or disabling the application is challenging because Dell employs Host protected area technology to cloak the location of the partition containing the software, contributing to the misreported disk geometry. ![]() This intervention typically causes the loss of all operating systems and data on the device. Unless the drive and all pre-existing operating systems are left as originally installed, MediaDirect can trigger a forced repartitioning of the drive whilst attempting to load. The chosen approach causes disk geometry to be deliberately misreported, can prevent the successful backup of hard disks and may trigger catastrophic data loss when MediaDirect is launched. ![]() MediaDirect works in conjunction with the operating system and the Dell QuickSet application.Įarlier versions of MediaDirect attracted criticism since they adopt a distinctive combination of BIOS and hard drive layout to bypass the installed OS and boot directly to the media player application using a single button press. It is a custom version of CyberLink PowerCinema developed and licensed to Dell by CyberLink. It attempts to provide DVD and CD playback and recent editions include features such as an address book and calendar. and is pre-installed on the computers they sell. You can also search for content related to the issue using the search bar at the top of this page.Dell MediaDirect is a software application that is published by Dell, Inc. If these quick steps did not resolve your issue, we have more detailed information in the Other Resources section. If the test fails, contact Dell Technical Support. To run the diagnostics, browse to the SupportAssist touchpad hardware test page (the test starts automatically). Running the touchpad diagnostics ensures that your touchpad and the hardware that supports it is working correctly. See Microsoft Knowledge Base Article Get the latest Windows update for information on how to get the latest Windows updates on your computer. SupportAssist runs the tests one by one and provides the results and suggested actions.įix 5: Download and install the latest Windows Operating System updatesHaving the latest Operating System updates installed on your Windows computer keeps it efficient and reliable.Dell recommends running a full computer test. NOTE: You can touch or click the down arrow and then run the individual test. Click Start Now to run the tests, Figure 4.NOTE: If SupportAssist does not show up in the search results, go to the SupportAssist for PCs and tablets page to download and install SupportAssist. Select SupportAssist (App) in the list of results in Figure 3.This application ensures your computer has the latest Dell driver updates and checks settings to keep your computer efficient and reliable. Close any open programs or applications.Ĭheck to ensure the touchpad is working correctly after the computer completely finishes booting.įix 4: Optimize your Dell computer using the SupportAssist application.When the touchpad has any dirt, grease, liquids, or food on it, it may prevent the touchpad from recognizing your finger (the touchpad must make good contact with your finger to work correctly).įor more information, see Dell Knowledge Base article Guidance for Keeping Your Dell Technologies Equipment Clean.įix 3: Save any data, close any open programs, and restart the computerRestarting the computer clears out the computer memory and resets the connection between the computer and the touchpad. For other Operating Systems, see Dell Knowledge Base article Disabling or Enabling the Touchpad on a Dell Laptop. NOTE: The preceding steps apply to Windows 11 and 10. Touch or click the Touchpad On/Off toggle to turn the touchpad on or off.Touch or click Touchpad settings (System settings).Press and hold the Windows key (Windows Button), and then press the Q key.Fix 1: Ensure that the touchpad is turned onThere may be times when your touchpad is turned off due to the settings on your computer, such as when an external mouse is connected. If the issue is not resolved, proceed to the next step. Try each step and check if your touchpad issue is resolved. The cursor does not move or respond when you click the touchpad buttons.įollow these quick steps to help you to resolve your touchpad issue.The cursor moves slowly or erratically.If you are experiencing any of the following symptoms, the suggested quick steps might help. A touchpad or trackpad on laptops is a pointing device with a tactile sensor that allows you to control the cursor or mouse pointer to select text, icons, files, and more.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |